Terms & Conditions ck99

Last Updated: January 2026

Welcome to ck99, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of all services, features, games, and promotions available on the ck99 website and any associated applications. By registering an account, making a deposit, or using any part of the ck99 platform, you confirm that you have read, understood, and fully accepted these terms.

ck99 reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of the platform following any changes constitutes your acceptance of the updated terms. We encourage all users to review these terms periodically to stay informed of any updates.

1. Eligibility Requirements

To register and use ck99 services, all users must meet the following eligibility criteria. ck99 may require verification documents at any time to confirm compliance with these requirements.

• You must be at least 21 years of age at the time of registration and at all times while using the platform.
• You must be a resident of a jurisdiction where online gaming and sports betting are not prohibited by applicable local laws.
• You may only hold one active account on ck99. Duplicate or multiple accounts by the same individual are strictly prohibited and may result in account suspension and forfeiture of all funds.
• You must not be on any self-exclusion list or otherwise restricted from using gambling services at the time of registration.

2. Account Registration & Verification

When registering a ck99 account, you are required to provide accurate, complete, and up-to-date personal information. ck99 applies a Know Your Customer (KYC) process and may request supporting documents such as a national identity card, passport, or utility bill to verify your identity, age, and address.

• All information provided during registration must be truthful and must match the details on your official identification documents.
• ck99 reserves the right to suspend or close any account where false, misleading, or incomplete information has been provided.
• You are solely responsible for maintaining the confidentiality of your username and password. ck99 will not be liable for unauthorized access to your account resulting from your failure to safeguard your login credentials.
• You must notify ck99 immediately at [email protected] if you believe your account has been compromised or accessed without your authorization.

3. Deposits & Withdrawals

ck99 supports fast and secure payment methods tailored for players in Bangladesh, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all deposit and withdrawal activity on your account.

• Minimum deposit and withdrawal amounts are set by ck99 and may be updated from time to time. Current limits are displayed on the cashier or payments page of your account.
• Withdrawals will only be processed to a payment method that was previously used for a deposit on the same account, as part of our anti-fraud and anti-money-laundering policy.
• ck99 reserves the right to delay or withhold withdrawal processing pending satisfactory completion of identity verification or account review procedures.
• All deposits must be made with funds that you legally own. ck99 does not accept deposits from third parties, anonymous sources, or suspected proceeds of illegal activity.

4. Bonuses & Promotional Offers

ck99 offers a range of bonuses and promotions to both new and existing players, including welcome bonuses, free spins, reload bonuses, and seasonal offers tied to events such as Eid, Pohela Boishakh, and the BPL cricket season. All bonus offers are subject to the following conditions.

• Each bonus offer carries specific wagering requirements that must be met before any winnings derived from bonus funds can be withdrawn. The applicable rollover is stated clearly in the individual promotion's terms.
• Bonuses are non-transferable, cannot be exchanged for cash unless wagering requirements have been fully satisfied, and may not be combined with other promotional offers unless explicitly stated otherwise.
• ck99 reserves the right to withdraw, amend, or cancel any promotional offer at any time without prior notice, at its sole discretion.
• Any attempt to exploit bonuses through dishonest play, collusion, or systematic bonus abuse will result in immediate account suspension and the forfeiture of all associated balances, including winnings.

5. Responsible Gaming

ck99 is committed to promoting safe and responsible gaming practices. We provide tools and resources to help players manage their gaming activity effectively. If you feel that your gambling habits are becoming problematic, we urge you to use the following safeguards or contact our support team immediately.

• Deposit limits: You may set daily, weekly, or monthly deposit limits on your account to help control your spending. Contact support at [email protected] to apply or modify these limits.
• Time-out and self-exclusion: Players may request a temporary account pause (time-out) or a permanent self-exclusion from the platform at any time. ck99 will action such requests promptly and without penalty to the player.
• ck99 strictly enforces its 21+ age policy. Any player found to be under the age of 21 will have their account immediately closed and all funds returned, subject to verification of identity.

6. Prohibited Activities

The following activities are strictly prohibited on the ck99 platform. Any player found engaging in these activities will face immediate account suspension, confiscation of winnings, and may be reported to relevant authorities where applicable.

• Registering more than one account under any name, identity, or device to circumvent account or bonus restrictions.
• Using bots, scripts, automated software, or any artificial intelligence tools to gain an unfair advantage in games or sports betting markets.
• Engaging in or facilitating money laundering, or depositing funds originating from illegal or fraudulent sources.
• Colluding with other players or exploiting software bugs, errors, or technical glitches to obtain credits or winnings to which you are not legitimately entitled.

7. Intellectual Property

All content on the ck99 platform — including but not limited to logos, trademarks, text, graphics, game content, software, and design elements — is the intellectual property of ck99 or its licensed partners and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, modification, or commercial use of any ck99 content without prior written consent is strictly forbidden and may result in legal action.

8. Limitation of Liability

To the maximum extent permitted by applicable law, ck99 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the platform. This includes but is not limited to losses from game outcomes, service interruptions, technical errors, or unauthorized account access. ck99 provides its platform on an 'as-is' and 'as-available' basis without warranties of any kind, whether express or implied, including fitness for a particular purpose or continuous, uninterrupted access.

9. Privacy & Data Protection

ck99 is committed to protecting the personal data of its users. Our Privacy Policy, available at /privacy-policy, describes in detail how we collect, store, process, and share your personal information in connection with our services. By using the ck99 platform, you acknowledge that you have read and understood our Privacy Policy and consent to the processing of your data as described therein. All data is handled using SSL encryption and industry-standard security protocols.

10. Amendments to Terms

ck99 reserves the right to revise these Terms & Conditions at any time. Material changes will be notified to registered users via email or a prominent notice on the platform. It is your responsibility to review these terms regularly. Your continued use of the ck99 platform following any modification constitutes your agreement to the revised terms. If you do not agree with any changes, you should discontinue use of the platform immediately and contact support for assistance.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. In the event of any dispute arising between you and ck99 relating to the use of the platform, services, or any transaction, both parties agree to first attempt resolution through direct communication with ck99 support. ck99 aims to resolve all disputes in a fair, transparent, and timely manner. For any unresolved concerns, please contact us at [email protected].

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please reach out to our dedicated support team. We are available 24/7 to assist players across Bangladesh. You can contact us by email at [email protected]. Our team is committed to providing prompt and helpful responses to all inquiries relating to your account, payments, bonuses, or any other aspect of the ck99 platform.